12 Moments When Utility-Scale Solar Quality Gets Decided Brit Heller Every utility-scale solar project is full of moments where a defect is cheap to catch and later moments where the same defect can cost ten times as much to fix. It turns out that many quality problems on a solar site often aren’t just quality problems. They’re timing problems, where the right inspection happens at the wrong point in the schedule, or doesn’t happen at all. Utility-Scale Solar QA/QC Fundamentals lays out a clear framework for mapping that timing. It’s taught by Julie Stiglish, a 25-year electrical construction veteran and founder of JS Renewable Energy Group who’s spent the last 16 years on the utility-scale side of the industry, where quality is either built in or paid for later. The course breaks a project into four phases and twelve specific moments, from the language in the EPC contract before anyone drives a pile, to the lessons-learned session that is all too often skipped after commissioning. Below is a walkthrough of all twelve, plus the difference between a hold point and a witness point and why mixing them up can cost your project money. This short clip briefly covers all twelve moments. Enroll in the full course to go deeper on each one, with the inspection tools and documentation to back it up. Transcript below (edited slightly for readability) Here’s the map of exactly when quality gets decided on a project like this: twelve moments, four phases. As we build it out, notice that the moments on the left are cheap and the moments on the right are expensive. That’s the cost curve, laid out across the calendar. Phase One: Before Anyone Drives a Pile Moment one is the quality exhibit in the EPC contract. It’s the single highest-leverage quality document that exists, and it’s written before construction even starts. If it’s four vague pages, everything downstream becomes a negotiation. Moment two is development and approval of the inspection and test plan, or ITP. This is where you decide, in advance, what gets inspected, how often, against what criteria, and witnessed by whom. Moment three is factory acceptance and receiving inspection. Defects arriving on trucks are still defects, and a receiving program is dramatically cheaper than discovering microcracks after installation. Phase Two: Construction Moment four is first article inspections. On every scope, the first pile, the first row, the first hundred connections a new crew makes get inspected hard, because that’s where you correct process before it multiplies by a thousand. Moment five is in-process QC that keeps pace with production rate. An inspection program that falls behind the crews isn’t a program. It’s a formality. Moment six is hold and witness points actually being honored, not signed off from the truck. Phase Three: Testing Moment seven is the DC test campaign: insulation resistance, IV curves, thermal scans, done as construction completes, block by block, not saved up for the end. Moment eight is MV cable and termination testing before energization, because after energization, your test options get dramatically worse. Moment nine is punch list convergence. Is the list dying or breeding? A punch list that grows faster than it closes is telling you something about upstream quality. Phase Four: Closeout Moment ten is turnover documentation review, where every skipped record from moments one through nine comes due at once, with the independent engineer watching. Moment eleven is mechanical completion walkdowns, the last point where finding a defect is a work order instead of a warranty claim. Moment twelve is lessons learned actually being fed back into the next project’s quality plan. This is the moment almost everyone skips, which is why the industry keeps buying the same defects twice. Miss a moment on the left, and you pay for it at a moment on the right. Hold Points vs. Witness Points Two of those twelve moments hinge on a pair of terms worth nailing down, because you’ll negotiate them in every ITP. A hold point means work stops until the designated party inspects and releases it. No release, no proceeding, full stop. Hold points are expensive because they can idle a crew, so they get spent where the alternative is worse: work that’s about to be buried, covered, or energized. The classic example is a duct bank before backfill. Once the dirt goes in, your inspection tool becomes an excavator. Distributed Energy Resources (DER) Operations & Maintenance Safety Solar Solar Design & Installation Solar miscellaneous Utility-Scale Solar Originally posted on September 21, 2026 Written by Brit Heller Director of Program Management @ HeatSpring. Brit holds two NABCEP certifications - Photovoltaic Installation Professional (PVIP) and Photovoltaic Technical Sales (PVTS). When she isn’t immersed in training, Brit is a budding regenerative farmer just outside of Atlanta where she is developing a 17-acre farm rooted in permaculture principles. She can be found building soil health, cultivating edible & medicinal plants, caring for her animals or building functional art. More posts by Brit